![]() My phone asked if I wanted to connect and all I got was a red exclamation point, indicating some unknown error. Note: If you dont have access to the Google Play Store, see the Beats. If you previously installed the Beats Pill+ app on your phone, you must remove it before installing the Beats app. Tap Install and follow the onscreen instructions. I then tried to pair it up again as a new device. On your Android phone, tap Play Store (or go to the Google Play website ), then search for the Beats app. I then did a reset as described on Apple's Support Page. Select About and then tap on Powerbeats Pro. I removed the Beats from the Bluetooth menu with the "Forget" option. Update firmware On your device, go to Settings and then select General. If my earbuds are in the case, and my phone is on, when I open the case near my phone, a popup opens showing the buds/case with their battery percentages, similar to what you might see when a new pair of earbuds are brought near a phone. Once I put my earbuds back in the case, I have to repeat this process to listen again. After waiting a little while, it eventually connects and audio is playable. Also, microwaves, wireless routers, and other. Bluetooth has a 30-foot range, so make sure youre not too far away. What seems to work right now is that I have to pull out both earbuds, press/hold the button to activate ANC and then go into my Bluetooth settings and connection to Beats Studio Buds, which displays as "Not Connected". 1.Stay within 30 feet of your other device. When the LED indicator light flashes, release the buttons. When I pull an earbud out of the case, it does not connect to my phone right away. And it may work to solve macOS unbale to check for updates by giving the Mac a fresh start. Hold down both the power button and the volume down button for 10 seconds. After listening for a while, if I put one earbud back in the case, the audio pauses and they are disconnected. Normally, when I open my Beats case and pull one of the earbuds out, it automatically connects to my phone and sound starts playing from the ear buds. This morning I noticed that I had some trouble connecting my Beats Studio Buds to my phone. ![]() Last night I updated my iPhone 8 to iOS 15.3.
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